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HP Recalls 50000 Laptop Batteries Over Fire Risk

06 January 2018

HP has just announced a recall and replacement program for Lithium-Ion laptop batteries, with a multitude of models affected.

HP recalls computer batteries over fire risk
HP Recalls Laptop, Mobile Workstation Batteries Due to Fire, Burn Issues

HP said on their website these batteries have the potential to overheat, which could lead to them catching fire and burning customers.

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HP is recalling about 50,000 consumer notebook batteries for free, which were originally sold as part of a HP notebook itself or as a standalone accessory. Included in the recall are a number of HP ProBook G2 and G3 models, ZBook 17 and Zbook Studio laptops, and Pavilion x360 and Envy m6 laptops, among others. Numerous batteries, however, are internal to the notebooks and mobile workstations, meaning a technician's services will be necessary to replace them. Since many of these sleek modern HP systems affected sport non user-replaceable batteries, users will have to return the whole system for service. You should take the matter seriously too, as eight fire reports have already been filed, including property damage totaling $4,500, and a minor user injury. They were also sold online at places like Amazon and HP's own web store. If you do not meet those requirements, you can download the fully loaded battery validation utility (available here), which will install the necessary frameworks.

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This is hardly the first time HP has recalled batteries. That will prevent the battery from overheating.

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Accepting Battery Safety Mode causes the battery to discharge and to cease future charging until Battery Safety Mode is disabled. We are taking immediate action to address this issue including a voluntary recall and replacement of the batteries. Instead, HP has developed a BIOS update that will put the battery into a "battery safety mode".

HP Recalls 50000 Laptop Batteries Over Fire Risk