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Samsung adds 300 fix locations through partnership with uBreakiFix

16 March 2018

Starting today, the Korean company is rolling out their new "Samsung Care" service, developed in partnership with device fix chain uBreakiFix. Beginning from 15 March, the customers of Samsung would be able to get their phones to any of the more than 300 uBreakiFix service stations and have their handsets easily repaired on the spot and basically within or less than two hours. The company will add more 200 uBreakiFix locations by early 2019, so more customers will get benefit from the service.

RIDGEFIELD PARK, N.J. -(Business Wire)-Samsung Electronics America, Inc. today announced it is bringing same-day, in-person authorized service to Galaxy phone owners nationwide. The company wants to further expand the program in the United States by the end of the year. "This announcement marks a fundamental shift in our care offerings to consumers and underscores our commitment to provide Samsung customers with support anywhere, anytime our customers need it".

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Samsung says that appointments can be booked online, or you can simply walk into a retail location and drop off your damaged Galaxy smartphone.

Devices that can take service include the Samsung Galaxy S6, Galaxy S7, Galaxy S8 and even the Galaxy S9 (with all the different associated models), and also the Galaxy Note 5 and the Galaxy Note 8.

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According to Korea's The Bell, Samsung has assembled 2 million more S9 units to sell in year-one, than it did for the S8.

"You're getting an insanely fast new Samsung Galaxy, you gotta get it on the fastest network...and bonus - get it at the industry's best price", T-Mobile CEO John Legere said in a statement.

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Specifically, the Samsung Care authorized uBreakiFix service locations reach the majority of the continental US population, within a 30 mile radius.

Samsung adds 300 fix locations through partnership with uBreakiFix